When it comes to high-efficiency heating systems, the Burnham Alpine condensing boiler is one of the most advanced on the market. But even the best equipment can run into problems over time—especially if not installed or maintained properly. That’s exactly what a residential homeowner in Roslyn, NY discovered when their Burnham Alpine boiler suddenly stopped working in the middle of a chilly spring night. Fortunately, they knew who to call: Pipe Doctor Home Services, the leading local plumber and heating expert in Nassau County.
Trusted Boiler Repair in Roslyn, NY
The homeowner had been experiencing issues with their heating system for several days—cold spots in the house, inconsistent temperatures, and eventually, no heat at all. After checking their thermostat and seeing no error codes, they called Pipe Doctor Home Services at 516-348-6300 for expert help.
The very same day, a certified technician arrived at the Roslyn residence and immediately began diagnosing the problem. The system in question was a US Boiler Burnham Alpine highefficiency condensing boiler, known for its low operating costs and energy-efficient design. But in this case, the unit had developed a leak and showed signs of short cycling.
Diagnosing and Repairing the Burnham Alpine Boiler
Pipe Doctor’s technician performed a full system evaluation, including:
- Checking for leaks in the internal piping
- Testing the condensate neutralizer and drain system
- Verifying proper venting and intake air
- Inspecting the control board and wiring harness
- Testing the flame signal and gas valve performance
It turned out that the leak was coming from a failed gasket near the heat exchanger, allowing moisture into the combustion chamber and interfering with ignition. In addition, the condensate drain had a partial clog, which was causing water to back up into the boiler. These combined issues triggered the boiler to shut down as a safety precaution.
After obtaining OEM replacement parts, the Pipe Doctor team replaced the faulty gasket, cleaned the combustion chamber, flushed the condensate line, and reset the system. Once the boiler was reassembled and refilled, it fired up flawlessly. The home was warm again—and the homeowner had peace of mind.
Roslyn’s Go-To Boiler Experts
Whether it’s an older cast-iron boiler or a state-of-the-art condensing unit like the Burnham Alpine, Pipe Doctor Home Services has the tools and expertise to handle it. Serving Roslyn, Manhasset, Great Neck, Albertson, and other areas in Nassau County, the Pipe Doctor team offers:
- Emergency boiler repairs
- High-efficiency system diagnostics
- Full hydronic heating service
- Annual maintenance and tune-ups
- Local, licensed, and insured professionals
Contact Pipe Doctor Home Services Today
If you live in Roslyn, NY or anywhere on the North Shore of Long Island and are experiencing problems with your high-efficiency boiler, don’t wait for things to get worse. Get fast, reliable service from the trusted name in local plumbing and heating.
- Phone: 516-348-6300
- Visit: pipedoc.net
Pipe Doctor Home Services – Keeping Roslyn homes warm, safe, and energy efficient with expert boiler service.
