Pipe Doctor Home Services Fixes Defective Commercial HVAC Rooftop Unit in West Hempstead, NY — And Saves the Day (and the Sweat)

Running a business in West Hempstead, NY has its fair share of challenges—angry customers, inventory headaches, and the occasional intern who thinks “clocking in” means checking the time on their iPhone. But nothing, nothing, throws a wrench into your workflow like a broken rooftop HVAC unit on a hot Monday morning. One local business learned this the hard way… and then they called the HVAC superheroes at Pipe Doctor Home Services.

When the Rooftop Unit Says “Nope.”

The call came in at 7:04 AM. A frantic voice said:

“The A/C’s not working. It’s hotter than Satan’s sauna in here. My employees are melting. The breakroom coffee machine is brewing iced coffee… on its own!”

This was a commercial property in West Hempstead, relying on a rooftop HVAC unit (RTU) to cool down their entire first-floor operation. And let’s just say… it wasn’t doing its job. One tech even joked, “That RTU’s putting out heat like it’s trying to win a chili cook-off.”

Luckily, Pipe Doctor Home Services specializes in commercial HVAC service, including those finicky rooftop units that most other companies avoid like last week’s tuna sandwich.

Diagnosis: One Fried HVAC Brain

Mikey Pipes and the crew rolled up in full force—tool bags, safety harnesses, and a box of donuts (because even HVAC heroes need carbs). After a quick rooftop climb that would make Spider-Man jealous, they found the culprit: a fried control board, a shorted capacitor, and a compressor that sounded like it was grinding coffee beans.

Let’s put it this way: this unit was not having a good day.

But neither was the client. The office had become a greenhouse, papers were curling like potato chips, and the manager was two minutes away from moving operations into the walk-in freezer.

Rooftop HVAC Repair? Nailed It.

The Pipe Doctor crew went to work. They replaced the control board, swapped the capacitor, adjusted the refrigerant charge, and performed a full electrical and airflow test—all in under four hours. The rooftop unit roared back to life, blowing cool air like a boss and making everyone below do the happy dance of HVAC salvation.

By lunchtime, it was 72°F inside and all was right in the West Hempstead world.

Why Commercial Clients Trust Pipe Doctor Home Services

From busted RTUs to emergency heating repairs in the middle of winter, Pipe Doctor Home Services is the name West Hempstead, Franklin Square, Garden City, and Hempstead Village businesses trust to get the job done—fast, correctly, and always with a bit of humor.

We specialize in:

  • Rooftop HVAC unit repair & replacement
  • Preventative commercial HVAC maintenance
  • Heating and cooling diagnostics
  • Gas piping and hydronic system repairs
  • 24/7 emergency commercial service
  • Licensed, insured, and OSHA-compliant technicians

Tired of HVAC Problems That Make You Sweat?

Whether you’re running a restaurant, office, retail shop, or a top-secret donut laboratory—your commercial HVAC system needs to run like clockwork. And when it doesn’t? You need the Pipe Doctor.

Pipe Doctor Home ServicesWest Hempstead’s trusted commercial HVAC experts. We handle rooftop units, cool the chaos, and bring the chill—with a smile.

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Reviews & Testimonials

Customer satisfaction is our #1 priority

J. Miller

Mike and his crew are fantastic. Aside from exceptional work which is evident if you watch any of the YouTube clips, Mike’s knowledge is out of this world. Not only does he know his stuff, he also spent the time to make sure I had a solid background of the inner workings of the system. That’s very helpful to a homeowner!

J. King

Daniel and Mike did a great job repairing my Navien. They were here right away and fixed the issue I was having. I would highly recommend Pipe Doctor!

Parrish Family

While we live several states away, we watch the videos that Pipe Doctor releases on Youtube. Mikey is extremely responsive on their social media platforms, even to people that are not their direct customers. If Pipe Doctor ever branches out to my area, we will absolutely use them for all our HVAC and plumbing needs.

S. Gordon

Pipe Doctor is such a pleasure to work with the customer service department is so efficient. The plumbers were on time and a pleasure to work with. Mike G is a real professional not only is he meticulous in his work, he cleans up and makes the place look cleaner than when he would started. Would highly recommend their service.

M. De La Torre

Mike and his crew replaced my waste pipes. They took their time and did a great job making sure there were no leaks and cleaned up after they were done. Will continue to use them for other projects.

J. Pearl

Had the original boiler in our house finally go. Within 24 hours mike was here to put a brand new boiler in and we are warm again. Would definitely use pipe doctor again!

R. Philip

Pipe Doctor is definitely an A++ local business that is amazingly professional, more than reasonable in pricing, and super super fast. They do not skimp in on using the best product and the services that they provide is second to none. They finished my water heater install same day in the snow within 2 hrs from call, negotiating, delivery and removal. Will use in the future without a doubt. Pipe Doctor second to none!

H. Bains

I have been following Mikey Pipes/ Pipe Doctor on his YouTube channel and having watched all of his videos I must say that he is one of the most honest contractors I have ever seen and his professionalism is incredible. It is so impressive that he always gets to the root of the problem quickly and always comes up with the very best solution on the spot. Anyone that hires his services must consider themselves lucky!

Peggy M.

Been Relying on These Guys for Years.
Good work, fair price, quick response, and nice guys who are professional and know their stuff. They’ve never disappointed me.

D. Summers

My water heater stop working and I needed a replacement. I Called pipe doctor and within 3 hrs Mike showed up, looked at it, and gave me a reasonable price. Mike was very professional and did a great job. Keep up the great work!!!

T. Van Buskrik

This is my second year using Pipe Doctor for my HVAC maintenance. Mike and his technicians are simply the best in the business. They arrive on time, are courteous, and most importantly they know their stuff. They do the job right.

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