AO Smith Water Heaters – Authorized Factory Service Provider

Pipe Doctor Home Services is Your Trusted AO Smith Warranty Service Expert

Are you experiencing issues with your AO Smith water heater? Whether it’s a leaking tank, no hot water, a faulty thermostat, or a system error code — Pipe Doctor Home Services is an officially authorized factory service provider for AO Smith residential and commercial water heaters.

We proudly service AO Smith models including:

  • Tank & Tankless Gas Water Heaters
  • Electric Water Heaters
  • Hybrid Heat Pump Water Heaters
  • Power Vent & Direct Vent Models
  • High-Efficiency Condensing Units

    Why Choose Pipe Doctor for AO Smith Warranty Repairs?

    As a licensed and insured AO Smith service provider, we work directly with AO Smith’s warranty department to make your repair process simple and stress-free.

    • Factory-Authorized Technicians – Trained and certified on AO Smith’s latest models and diagnostics
    • Priority Scheduling – We give priority to valid warranty service calls
    • Direct Parts Access – We source genuine AO Smith replacement parts for fast turnaround
    • Transparent Pricing – No surprise charges – we’ll explain what’s covered and what’s not
    • Fully Stocked Service Vehicles – We carry parts to complete most repairs in one visit

      Whether your water heater is showing an E02 error, not heating properly, or leaking water, we’ve got the tools and experience to get it fixed fast.

      Areas We Cover

      Pipe Doctor offers AO Smith water heater warranty service throughout:

      • Nassau County, NY
      • Five Towns (Woodmere, Lawrence, Cedarhurst, Hewlett)
      • South Shore of Long Island

      Don’t see your area? We may still help. Call us or submit the form below for a case-by-case review.

      Schedule Your AO Smith Warranty Service Call

      Please complete our AO Smith Warranty Intake Form to initiate your service request.

      You can:
      Download the Intake Form (PDF)
      or
      Complete the web form below to get started immediately.
      Please have the following ready when submitting your warranty request:

      • Full Model Number & Serial Number of the water heater
      • Proof of Purchase (if available)
      • A brief description of the issue
      • Pictures (optional, but helpful)

      Out-of-Warranty? We’ve Still Got You Covered

      Even if your AO Smith unit is out of warranty, we can still provide expert diagnostics and repair. We’ve been servicing water heaters since 2008 and offer fair, transparent pricing and the strongest guarantees in the industry, including our 24-month unconditional satisfaction guarantee on paid repairs.

      Common AO Smith Water Heater Issues We Fix

      • No hot water or inconsistent water temperatures
      • Leaking from the bottom or top of the unit
      • Faulty gas valve or thermostat
      • Error codes (E02, E04, F09, etc.)
      • Pilot won’t light or stay lit
      • Rusty or smelly water
      • Blinking lights or beeping noises
      • Power vent fan issues
      • Tankless unit ignition problems

      Your Local Water Heater Experts Since 2008

      Pipe Doctor Home Services is a family-owned and operated company based in Woodmere, NY. We’ve helped thousands of homeowners and property managers with their AO Smith water heater service, providing fast, reliable, and factory-authorized repairs.

      Need help now? Call us at 516-348-6300 or submit your request below.

      Ready to Get Started?

      Complete the AO Smith Warranty Intake Form Below

      or

      Download the Intake Form (PDF)

      Pipe Doctor Home Services – Your AO Smith Warranty Partner for Long Island & NYC

      Licensed. Insured. Trusted. Factory-Authorized.

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      Reviews & Testimonials

      Customer satisfaction is our #1 priority

      J. King

      Daniel and Mike did a great job repairing my Navien. They were here right away and fixed the issue I was having. I would highly recommend Pipe Doctor!

      M. De La Torre

      Mike and his crew replaced my waste pipes. They took their time and did a great job making sure there were no leaks and cleaned up after they were done. Will continue to use them for other projects.

      H. Bains

      I have been following Mikey Pipes/ Pipe Doctor on his YouTube channel and having watched all of his videos I must say that he is one of the most honest contractors I have ever seen and his professionalism is incredible. It is so impressive that he always gets to the root of the problem quickly and always comes up with the very best solution on the spot. Anyone that hires his services must consider themselves lucky!

      Peggy M.

      Been Relying on These Guys for Years.
      Good work, fair price, quick response, and nice guys who are professional and know their stuff. They’ve never disappointed me.

      D. Summers

      My water heater stop working and I needed a replacement. I Called pipe doctor and within 3 hrs Mike showed up, looked at it, and gave me a reasonable price. Mike was very professional and did a great job. Keep up the great work!!!

      T. Van Buskrik

      This is my second year using Pipe Doctor for my HVAC maintenance. Mike and his technicians are simply the best in the business. They arrive on time, are courteous, and most importantly they know their stuff. They do the job right.

      R. Philip

      Pipe Doctor is definitely an A++ local business that is amazingly professional, more than reasonable in pricing, and super super fast. They do not skimp in on using the best product and the services that they provide is second to none. They finished my water heater install same day in the snow within 2 hrs from call, negotiating, delivery and removal. Will use in the future without a doubt. Pipe Doctor second to none!

      J. Pearl

      Had the original boiler in our house finally go. Within 24 hours mike was here to put a brand new boiler in and we are warm again. Would definitely use pipe doctor again!

      Parrish Family

      While we live several states away, we watch the videos that Pipe Doctor releases on Youtube. Mikey is extremely responsive on their social media platforms, even to people that are not their direct customers. If Pipe Doctor ever branches out to my area, we will absolutely use them for all our HVAC and plumbing needs.

      S. Gordon

      Pipe Doctor is such a pleasure to work with the customer service department is so efficient. The plumbers were on time and a pleasure to work with. Mike G is a real professional not only is he meticulous in his work, he cleans up and makes the place look cleaner than when he would started. Would highly recommend their service.

      J. Miller

      Mike and his crew are fantastic. Aside from exceptional work which is evident if you watch any of the YouTube clips, Mike’s knowledge is out of this world. Not only does he know his stuff, he also spent the time to make sure I had a solid background of the inner workings of the system. That’s very helpful to a homeowner!

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